Privacy

Privacy Policy

This privacy policy outlines how [Company Name] ("we", "us", or "our") uses, collects, stores, and protects any personal information that you provide when using this website. We are committed to safeguarding your privacy and ensuring that your personal information is protected in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Should we ask you to provide certain information by which you can be identified when using this website, be assured that it will only be used in accordance with this privacy policy.

Amendments to the Policy

We may modify this policy from time to time by updating this page. Please review this policy periodically to remain informed of any changes. By continuing to use our website, you agree to be bound by the updated version of the policy.

Information We Collect

We may collect the following types of personal information:

• Name and job title
• Contact information, including email address and phone number
• Demographic information such as postcode, preferences, and interests
• Any other information relevant to customer surveys, offers, or services

Purpose of Collecting Personal Information

We collect this information to understand your needs and provide you with a better service, and in particular for the following purposes:

1. Internal Record Keeping: To maintain our records and comply with legal obligations.
2. Service Improvement: To enhance our products and services.
3. Marketing and Promotions: To send promotional emails or notifications about new products, special offers, or other information that we think you may find relevant, using the email address and contact information you have provided.
4. Market Research: We may contact you for market research purposes, using methods such as email, phone, or postal mail.
5. Website Customisation: To customise our website based on your preferences.

Security of Your Personal Information

We are committed to ensuring that your information is secure. To prevent unauthorised access, disclosure, or misuse, we have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect online in accordance with Australian data protection standards.

How We Use Cookies

Cookies are small text files placed on your computer’s hard drive by websites that you visit. We use cookies to enhance your experience, track website traffic, and customise your interaction with our website.

1. Purpose of Cookies: Cookies allow us to provide a tailored experience by remembering your preferences. We also use traffic log cookies to identify which pages are being accessed to analyse data about webpage traffic and improve our website according to customer needs.
2. Opting Out of Cookies: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Links to Third-Party Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, please note that we do not have control over external websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. External websites are not governed by this privacy statement, and we recommend you review their respective privacy policies.

Disclosure of Personal Information

We will not sell, distribute, or lease your personal information to third parties unless we have your explicit consent or are required by law to do so. In certain circumstances, we may share your information with trusted service providers who assist us in delivering services to you, subject to agreements that include stringent data protection obligations.

International Transfers

In the event that we transfer your personal information to an overseas recipient, we will take reasonable steps to ensure that the recipient does not breach the Australian Privacy Principles concerning your personal information, unless an exception under the Privacy Act applies.

Controlling Your Personal Information

You have the right to control your personal information and make decisions about how it is used. You may choose to restrict the collection or use of your personal information in the following ways:

1. Consent Withdrawal: Whenever you are asked to fill in a form on the website, look for the checkbox that you can select to indicate that you do not want the information to be used for direct marketing purposes.
2. Opt-Out Option: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@onlinedoorhardware.com.au.

Your Rights to Access and Correction

You have the right to request access to the personal information we hold about you and to seek correction if the information is inaccurate, out of date, or incomplete. If you would like a copy of the information held on you, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

How to Contact Us

If you have any questions, concerns, or complaints regarding this privacy policy or how we handle your personal information, please contact us at:

• Email: support@decorus.com.au
• Postal Address: Unit 85/12 Wall street Maylands WA 6051

We will take all reasonable steps to promptly address your concerns in accordance with Australian privacy law.

Complaints Handling

If you are not satisfied with our response to your privacy-related concern or believe we have not handled your personal information in accordance with the Australian Privacy Principles, you may make a complaint to the Office of the Australian Information Commissioner (OAIC). For more information, visit the OAIC website at https://www.oaic.gov.au.