Terms and Conditions

Website Terms of Use

Welcome to our online store, Decorus Architectural Hardware. By accessing or using our website, you agree to be bound by the following terms and conditions, as well as our Privacy Policy. If you do not agree with any part of these terms and conditions, please refrain from using our website.

Please Note: Online Door Hardware is an online store with no retail location.

Terms of Use

1. General Use of the Website:

   • The content of this website is for general information and use only. It is subject to change without notice.
   • All products must be paid for in full before dispatch. Orders will not be processed until payment is completed.

2. Accuracy and Warranties:

   • We make every effort to ensure that the information provided on this website is accurate, complete, and up-to-date. However, neither we nor any third parties provide any warranty or guarantee as to the accuracy, completeness, or suitability of the information and materials offered on this website for any particular purpose.
   • By using our website, you acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3. Your Use of the Website:

   • Your use of any information or materials on this website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

4. Intellectual Property:

   • This website contains material owned by or licensed to us. This includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction of any part of this website, other than in accordance with the copyright notice, is prohibited.
   • All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged.

5. Unauthorised Use:

   • Unauthorised use of this website may result in a claim for damages and/or constitute a criminal offence.

6. Links to Third-Party Websites:

   • From time to time, our website may include links to other websites for your convenience. These links do not signify our endorsement of the linked websites, and we have no responsibility for the content or practices of those websites.

7. Applicable Laws:

   • Your use of this website and any dispute arising from such use is subject to the laws of Western Australia, Australia.

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Supply Terms

These Supply Terms govern the sale and delivery of products to you (the ‘Customer’ and ‘you’) by Decorus Architectural Hardware. By placing an order with us, you agree to these terms and conditions.

1. Orders

• Orders are subject to acceptance and availability. We reserve the right to accept or reject an order at our sole discretion.
• If an item is unavailable, we will notify you as soon as possible, and you may choose to cancel your order or wait for the item to become available.

2. Product Information

• Details of our products are provided on our website and other materials supplied by us from time to time. We strive to ensure that information is kept up to date, but occasionally, prices or other details may change.
• Images and descriptions are for illustrative purposes only and may not reflect the actual product size, colour, or finish.

3. Delivery

• Products will be delivered to the address specified in your order. Delivery times are estimates only, and we are not liable for any delays in delivery caused by events outside our control.
• Risk in the products passes to you upon delivery. We recommend considering insurance for your order.

4. Title and Risk

• Title to the products passes to you once we receive full payment for the order. Until full payment is made, we retain the right to reclaim the products.

5. Price and Payment

• Prices are stated in Australian dollars unless otherwise indicated. Prices are exclusive of GST unless specified.
• We accept various payment methods, including credit card and bank transfer.

6. Returns and Refunds

• Returns are subject to our Returns Policy, which can be found here.

7. Consumer Rights

• Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

8. Cancellations

• Orders can only be cancelled prior to shipment. Custom-made and made-to-order products cannot be cancelled or returned unless faulty.

9. Privacy

• Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and manage your personal information.

10. General

• If any provision of these Supply Terms is unenforceable, it will not affect the enforceability of the remaining terms.
• Our failure to exercise any right under these terms is not a waiver of that right.
• These terms are governed by the laws of Western Australia, and any disputes shall be settled by the courts of this state.

For more information, please feel free to contact us through our online customer service.